Choosing a trustworthy, reliable removalist – Newcastle, NSW, Australia

May 18, 2018 | Removals, Tips & Tricks

Moving houses or homes can be an uphill task for most families. The primary reason being the financial and physical sacrifices that come with the movements and hence it can be difficult to choose an excellent removalist to aid in settling the family.

You also want to select a removalist who will offer quality services and save you some time; allowing you to keep on top of your other duties. Therefore, it is critical to choose a reliable removalist who will ensure a smooth transition. We have all heard of horror stories of unqualified removalists who damage goods, overcharge or worse steal household belongings of their clients. Below are some of the major facts on how to choose a reliable mover especially in Newcastle.

1. Location and Distance

First, consider the location and distance you are moving from your current home. Essentially, this consideration will help the family in drawing the budget and planning. Additionally, it will ensure you know the type of mover to use. There are self-pack interstate, local removalist, and full-service removalists depending on the plans that suit you. Once you know the best removalists, enquire, and get a quotation for their services. The quote from any reputable company should indicate the price for relocation, possible add-on in case of excess weight, packing materials, among others. Also, the quote will show the time for transit and the expected time of arrival. Find out If the company is offering insurance and the type provided, and finally the terms of payment either if full payment or deposit first.

2. Verify the Legitimacy of the Removalist Company

Secondly, it is crucial to verify the legitimacy of the removal company. Consider some referrals from friends, family, colleagues, or other sources. In case you choose to search online, ensure you do a thorough search because unfortunately, not every removal company is honest. Hence, check for some of the necessary information such as their bank accounts, contact details, mobile number, email, address, and ABN. All these details should be on their website so you can take time to verify them. It would be great to go through the company reviews before you decide, so you understand the quality of the services the company offers if you settle on them.

 3. Experienced Removalists employ quality staff.

Thirdly, consider using experienced removalists because they employ qualified staff. Well, the truth is, it does not take rocket science to pack a carton of clothes, moving massive items such as televisions, pool tables, but it does take the experience of an employee to move them safely. Additionally, consider if you are moving from a small house to a large one or vice versa. An experienced removalist will come in handy when organizing the house to the desired design and taste. According to the Australian law, it is illegal for removalists to move any flammable or easily explosive objects, hence if you own such items you might need to consider other ways to move them.

These guys are fantastic, so polite and careful with everything they moved for us. They worked hard and there was not one complaint about all the stairs they had to climb at both places. I would highly recommend them to anyone.

Megan S.


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  • Heidi R. Avatar
    Heidi R.

    Blown away with the care and efficiency with which Ben and his team carried out my move yesterday. Would not hesitate to use again or highly recommend. +++++

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    Cat L.

    I had a fantastic experience with this company - their communication was great, and the move itself was fast and efficient. Nic and Riley were very friendly and handled my belongings with care. I would... read more

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    Toni C.

    This is the second time I have used Move With Ben and what a great bunch of people to deal with. The guys who did our move were polite and courteous and nothing was too... read more

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    Suzie M.

    Used Move With Ben today. The staff were fantastic and lovely to deal with. May not have gotten through straight away but I got a call back within the hour and locked my removal in.... read more

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    Jennifer H.

    I found "Move With Ben" through a Google search and they are awesome!
    They are very easy to deal with, friendly and caring.
    The boys were very careful with moving things from my home onto their...
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    Megz D.

    very happy with our move, Ben suggested 2 trucks, 4 men, 5 hours for all our stuff & that was exactly how long it took. great rates & really nice, respectful young blokes.

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    Andrew M.

    I recently used Move With Ben to move from Valentine to Cameron Park
    This was all booked in for 2 days before Christmas
    I could not have been happier with the crew fromMove with Ben
    I had...
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    Gabrielle H.

    Ben and Louise were fantastic to deal with. They were very helpful and accommodating during my mothers move. The guys that packed up her house were excellent. They were fast, friendly, courteous, professional and worked... read more

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    Leigh N.

    Last week used "Move With Ben"....could not have been happier....fitted us in at short notice....a team of 3 young men, experienced and professional beyond their years completed our move with minimum fuss....a big thankyou to... read more

    Leigh N. Avatar
    Leigh N.

    Last week used "Move With Ben"....could not have been happier....fitted us in at short notice....a team of 3 young men, experienced and professional beyond their years completed our move with minimum fuss....a big thankyou to... read more

    Lisa Z. Avatar
    Lisa Z.

    Hands down best removal team I have ever had. Thank you!!

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    Rob H.

    Move was so easy thanks to Ben and his great guys!
    So helpful and such gentleman!

    I would recommend Move with Ben they are amazing!

    Thanx guys
    Rob H!

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    Trudi A.

    Great service! Efficient, friendly and respectful. Highly recommend !!

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    Claire E.

    Ben and colleagues assisted us to move house today, and I highly recommend them. They were careful, fast, professional, and really friendly. If anyone needs to move, definitely give Ben a call!

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    Gracie L.

    Moved with Ben yesterday, Ben and his team were very professional, and went above and beyond to move us to our new home.
    Very happy with the service provided.
    Louise in the office was fantastic...
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    Angela M.

    Have used Move with Ben twice and will be going back again in future when it's time to move again. Great service and love the personal touch after.

  • Jessica H. Avatar
    Jessica H.

    The guys from Move With Ben were great. They worked super super hard for us, and they are so polite, professional and caring. They wrapped all of our stuff in thick blankets, not a single... read more

    Luke W. Avatar
    Luke W.

    Professional service, responsive and polite. I used Ben based purely on his reviews and polite phone etiquette. The experience was an easy an relaxing one for my mother. The team was an excellent job. Will... read more

    Mark Avatar

    We couldn't be happier! Ben and his team provided an excellent service, they arrived on time and nothing was too much trouble. I have used a lot of removalists over the years and "Move with... read more

    Renea J. Avatar
    Renea J.

    Ben and his team were super responsive, helpful, right on time and careful with our belongings. The guys moved everything with a smile and went above/beyond to assist. Highly recommend and will definitely use again!

  • Sheldon C. Avatar
    Sheldon C.

    If you are looking for an easy, safe and no stress move then I highly recommend you move with Ben.
    Ben and his team helped us move on Good Friday!
    Our removalist were Tyler and Jake,...
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    Paula Avatar

    Second time moving house with Ben. Him and his team are incredibly professional, they take extreme care with your belongings, and are looking to help in whatever way they can. If we ever need to... read more

    Renee R. Avatar
    Renee R.

    Fabulous service from start to finish. Would highly recommend

    Renee R. Avatar
    Renee R.

    Would never use anyone else for moving. From the first phone call with the office to the interaction with the movers, the whole process was made so easy and ran so smoothly. These guys go... read more

  • Graham S. Avatar
    Graham S.

    Great service.

    Elaine Y. Avatar
    Elaine Y.

    Move with Ben is the only removalist I would ever use. They were recommended to me by a friend. The boys were so friendly and efficient and took extra care with my furniture. Very affordable... read more

    Graham B. Avatar
    Graham B.

    A big thank you to Ben , Louise and their crew for the effort in doing our move this week. They are effiecnt, careful, hard working and at a competitive price. Would recommend them... read more

    Bertrand S. Avatar
    Bertrand S.

    Good blokes, were very reliable, and also good value. I highly recommend Move with Ben!

  • Elaine Y. Avatar
    Elaine Y.

    If you are about to move and looking for a removalist Ben is your go to man.
    They are so professional while being very affordable. Took care of everything for me and were really...
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    Sylvia F. Avatar
    Sylvia F.

    Ben and his removalists were by far the best I've ever experienced. Their care, patience, attention to detail and communication skills were so appreciated. They had a very tough move with our house as it's... read more

    Gene S. Avatar
    Gene S.

    We were delighted with the experience and customer care when using Move With Ben. They were thoughtful and considerate, I would highly recommend using this company!

    Norm L. Avatar
    Norm L.

    After being let down by movers at the last minute on a Friday afternoon contacted Ben, not holding much hope. What an absolutely top bloke, rang round his boys and agreed to move us 9am... read more

  • Norm B. Avatar
    Norm B.

    After being let down by movers at the last minute on a Friday afternoon contacted Ben, not holding much hope. What an absolutely top bloke, rang round his boys and agreed to move us 9am... read more

    Karen F. Avatar
    Karen F.

    I can highly recommend Ben and his team. They responded promptly to my initial enquiry and arrived on time on the day of the move. There was no damage to any furniture or... read more

    Colleen S. Avatar
    Colleen S.

    I am very grateful to Ben and his Team for their assistance in coming to my rescue on short notice this week.I found Ben and his Team to be punctual, very courteous and professional. ... read more

    Damian C. Avatar
    Damian C.

    Great communication prior to our move, the guys took great care of our furniture and new house, and they ensured the move was done as quickly as possible! Really fantastic job. Would highly recommend.
    Thanks again...
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  • Dianne H. Avatar
    Dianne H.

    Great service. Everything moved with care. The guys were friendly, considerate and worked quickly but carefully. Everything was in the same condition on arrival at our new location as when it left.... read more

    hemal p. Avatar
    hemal p.

    absolutely great service and a very friendly and personable team. would not highly recommend Ben and his team. They worked in to the evening a dark with our recent move and the price was fantastic.

    Gabrielle B. Avatar
    Gabrielle B.

    So pleased with our removalist team, Ben, and his guys Brendan and Jus. Punctual, efficient, polite, good planning, attention to detail, flexible. They each took great care with our goods, as well as our new... read more

    Charles D. Avatar
    Charles D.

    Had to move a household out of storage back into a house. Ben organised three extra hands and an extra truck. Every piece of furniture expertly wrapped in blankets. Everything went very smoothly and professionally.... read more