Choosing a trustworthy, reliable removalist – Newcastle, NSW, Australia

May 18, 2018 | Removals, Tips & Tricks

Moving houses or homes can be an uphill task for most families. The primary reason being the financial and physical sacrifices that come with the movements and hence it can be difficult to choose an excellent removalist to aid in settling the family.

You also want to select a removalist who will offer quality services and save you some time; allowing you to keep on top of your other duties. Therefore, it is critical to choose a reliable removalist who will ensure a smooth transition. We have all heard of horror stories of unqualified removalists who damage goods, overcharge or worse steal household belongings of their clients. Below are some of the major facts on how to choose a reliable mover especially in Newcastle.

1. Location and Distance

First, consider the location and distance you are moving from your current home. Essentially, this consideration will help the family in drawing the budget and planning. Additionally, it will ensure you know the type of mover to use. There are self-pack interstate, local removalist, and full-service removalists depending on the plans that suit you. Once you know the best removalists, enquire, and get a quotation for their services. The quote from any reputable company should indicate the price for relocation, possible add-on in case of excess weight, packing materials, among others. Also, the quote will show the time for transit and the expected time of arrival. Find out If the company is offering insurance and the type provided, and finally the terms of payment either if full payment or deposit first.

2. Verify the Legitimacy of the Removalist Company

Secondly, it is crucial to verify the legitimacy of the removal company. Consider some referrals from friends, family, colleagues, or other sources. In case you choose to search online, ensure you do a thorough search because unfortunately, not every removal company is honest. Hence, check for some of the necessary information such as their bank accounts, contact details, mobile number, email, address, and ABN. All these details should be on their website so you can take time to verify them. It would be great to go through the company reviews before you decide, so you understand the quality of the services the company offers if you settle on them.

 3. Experienced Removalists employ quality staff.

Thirdly, consider using experienced removalists because they employ qualified staff. Well, the truth is, it does not take rocket science to pack a carton of clothes, moving massive items such as televisions, pool tables, but it does take the experience of an employee to move them safely. Additionally, consider if you are moving from a small house to a large one or vice versa. An experienced removalist will come in handy when organizing the house to the desired design and taste. According to the Australian law, it is illegal for removalists to move any flammable or easily explosive objects, hence if you own such items you might need to consider other ways to move them.

These guys are fantastic, so polite and careful with everything they moved for us. They worked hard and there was not one complaint about all the stairs they had to climb at both places. I would highly recommend them to anyone.

Megan S.

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Moving from Sydney to Wollongong? Coming to the Hunter? NSW South Coast? No worries. We're the removalist for you!

  • Luke W. Avatar
    Luke W.

    Professional service, responsive and polite. I used Ben based purely on his reviews and polite phone etiquette. The experience was an easy an relaxing one for my mother. The team was an excellent job. Will... read more

    5/30/2020
    Mark Avatar
    Mark

    We couldn't be happier! Ben and his team provided an excellent service, they arrived on time and nothing was too much trouble. I have used a lot of removalists over the years and "Move with... read more

    5/22/2020
    Renea J. Avatar
    Renea J.

    Ben and his team were super responsive, helpful, right on time and careful with our belongings. The guys moved everything with a smile and went above/beyond to assist. Highly recommend and will definitely use again!

    4/29/2020
    Sheldon C. Avatar
    Sheldon C.

    If you are looking for an easy, safe and no stress move then I highly recommend you move with Ben.
    Ben and his team helped us move on Good Friday!
    Our removalist were Tyler and Jake,...
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    4/10/2020
  • Paula Avatar
    Paula

    Second time moving house with Ben. Him and his team are incredibly professional, they take extreme care with your belongings, and are looking to help in whatever way they can. If we ever need to... read more

    4/10/2020
    Renee R. Avatar
    Renee R.

    Fabulous service from start to finish. Would highly recommend

    3/10/2020
    Renee R. Avatar
    Renee R.

    Would never use anyone else for moving. From the first phone call with the office to the interaction with the movers, the whole process was made so easy and ran so smoothly. These guys go... read more

    2/09/2020
    Graham S. Avatar
    Graham S.

    Great service.

    1/10/2020
  • Elaine Y. Avatar
    Elaine Y.

    Move with Ben is the only removalist I would ever use. They were recommended to me by a friend. The boys were so friendly and efficient and took extra care with my furniture. Very affordable... read more

    12/10/2019
    Graham B. Avatar
    Graham B.

    A big thank you to Ben , Louise and their crew for the effort in doing our move this week. They are effiecnt, careful, hard working and at a competitive price. Would recommend them... read more

    12/10/2019
    Bertrand S. Avatar
    Bertrand S.

    Good blokes, were very reliable, and also good value. I highly recommend Move with Ben!

    12/07/2019
    Elaine Y. Avatar
    Elaine Y.

    If you are about to move and looking for a removalist Ben is your go to man.
    They are so professional while being very affordable. Took care of everything for me and were really...
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    12/06/2019
  • Sylvia F. Avatar
    Sylvia F.

    Ben and his removalists were by far the best I've ever experienced. Their care, patience, attention to detail and communication skills were so appreciated. They had a very tough move with our house as it's... read more

    12/02/2019
    Gene S. Avatar
    Gene S.

    We were delighted with the experience and customer care when using Move With Ben. They were thoughtful and considerate, I would highly recommend using this company!

    11/10/2019
    Norm L. Avatar
    Norm L.

    After being let down by movers at the last minute on a Friday afternoon contacted Ben, not holding much hope. What an absolutely top bloke, rang round his boys and agreed to move us 9am... read more

    11/10/2019
    Norm B. Avatar
    Norm B.

    After being let down by movers at the last minute on a Friday afternoon contacted Ben, not holding much hope. What an absolutely top bloke, rang round his boys and agreed to move us 9am... read more

    10/20/2019
  • Karen F. Avatar
    Karen F.

    I can highly recommend Ben and his team. They responded promptly to my initial enquiry and arrived on time on the day of the move. There was no damage to any furniture or... read more

    10/10/2019
    Colleen S. Avatar
    Colleen S.

    I am very grateful to Ben and his Team for their assistance in coming to my rescue on short notice this week.I found Ben and his Team to be punctual, very courteous and professional. ... read more

    10/10/2019
    Damian C. Avatar
    Damian C.

    Great communication prior to our move, the guys took great care of our furniture and new house, and they ensured the move was done as quickly as possible! Really fantastic job. Would highly recommend.
    Thanks again...
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    10/01/2019
    Dianne H. Avatar
    Dianne H.

    Great service. Everything moved with care. The guys were friendly, considerate and worked quickly but carefully. Everything was in the same condition on arrival at our new location as when it left.... read more

    9/10/2019
  • hemal p. Avatar
    hemal p.

    absolutely great service and a very friendly and personable team. would not highly recommend Ben and his team. They worked in to the evening a dark with our recent move and the price was fantastic.

    9/10/2019
    Gabrielle B. Avatar
    Gabrielle B.

    So pleased with our removalist team, Ben, and his guys Brendan and Jus. Punctual, efficient, polite, good planning, attention to detail, flexible. They each took great care with our goods, as well as our new... read more

    9/10/2019
    Charles D. Avatar
    Charles D.

    Had to move a household out of storage back into a house. Ben organised three extra hands and an extra truck. Every piece of furniture expertly wrapped in blankets. Everything went very smoothly and professionally.... read more

    7/10/2019
    Jennifer S. Avatar
    Jennifer S.

    Fantastic service, nothing was too much trouble. Now I have found Move with Ben would never use another removalist.

    7/10/2019
  • Jenna R. Avatar
    Jenna R.

    Great team of movers, made a stressful move day very easy. The whole team were very polite, friendly and worked hard from the minute they arrived to when they finished. Worth every cent. We couldn't... read more

    6/10/2019
    Byron B. Avatar
    Byron B.

    Ben and his team were professional, polite super efficient , and competitively priced. They made our move super easy and took all the stress out of it! Thanks

    6/10/2019
    Jess L. Avatar
    Jess L.

    Great and reliable! Really happy to find a removal company I can trust.

    6/10/2019
    David M. Avatar
    David M.

    Can’t thank the team from Move with Ben enough. We have a 2 year old and a 10 month old and have dreaded the move day. Ben, Anderson and Joey made the day so bloody... read more

    6/10/2019
  • Nicole A. Avatar
    Nicole A.

    Ben and his team were great. They were on time polite and took care with the furniture. They were very efficient with getting the job done. I have no hesitation in recommending Ben and... read more

    6/10/2019
    Ben W. Avatar
    Ben W.

    Hi my family moved with Ben! Great experience! The team took all the stress out of my move! They were very professional and courteous. They handled all that of my belongings with care and respect!... read more

    6/10/2019
    Peta T. Avatar
    Peta T.

    5 Stars 🌟🌟🌟🌟🌟I highly recommend Ben and his team . Their professional and extremely caring service both for my needs and the furniture was the best I have ever encountered with furniture moving ... and... read more

    6/10/2019
    Zoe G. Avatar
    Zoe G.

    Ben was so helpful, flexible, considerate and fast! He moved me in just an hour and was so lovely and polite. Ben and his guys pulled apart my bed and put it back together again... read more

    6/10/2019
  • chelsea c. Avatar
    chelsea c.

    Thanks to Ben and his 2 Guys...Excellent Service, Very Friendly,Polite and Professinal.straight on the job and got it all packed ,moved and unloaded...Hassle free also put furniture where needed hooked up washing machine and put... read more

    6/10/2019
    Roshni S. Avatar
    Roshni S.

    Extremely happy with the service, the communication and the promptness. Highly recommend these guys, and I'll be using them for my moves in the future.

    6/10/2019
    themelon P. Avatar
    themelon P.

    So Ben and his team have moved my belongings twice now, and in my many experiences with removalists, these guys are hands down the best I have dealt with.

    6/10/2019
    5C077Y Avatar
    5C077Y

    Ben and the team were super friendly and professional from the first inquiry to job complete. Respect and extra care was shown towards our late mother's belongings. I don't write reviews often, but felt it... read more

    6/10/2019
  • Olly K. Avatar
    Olly K.

    Ben and his team were awesome! Cannot recommend them enough!Extremely professional and polite even after 8 hours and 4 truck loads. Not once did I hear a complaint from any of the boys even when... read more

    6/10/2019
    Trevor M. Avatar
    Trevor M.

    Ben and his team were so easy to work with. Ben co-ordinated his team clearly so the the job was done efficiently. Items moved were handled with care and packed well. Thank you Ben

    6/10/2019